Innovativeness/Initiative

Support Staff Core Competencies

Descriptors

Innovativeness/Initiative is the ability to be creative, consider current practices with the mindset of continuous growth, and demonstrate initiative to generate improvements and foster positive outcomes. This is a list of specific behaviour descriptions for this competency, intended to support performance management and development. Each behaviour is described according to the expectation for each job phase. Not all descriptors are required, nor applicable, for each job.

The person performing this job is typically or frequently expected to demonstrate the following behaviours, skills, knowledge. 

  1. Phase I

    Accepts new ideas and ways of doing things; makes adjustments as needed.

  2. Phase II

    Develops new methods, processes and tools which are useful to colleagues and others.

  3. Phase III

    Develops innovative, productive solutions to complex issues and problems.

  1. Phase I

    Recognizes problems and takes the initiative to solve them; goes beyond the obvious requirements of a situation.

  2. Phase II

    Achieves successful outcomes without havinga defined structure in place, or full information available.

  3. Phase III

    Takes the initiative to deal with issues of broad ranging scope and impact in a timely and effective manner.

  1. Phase I

    Suggests different approaches and methods to accomplish work.

  2. Phase II

    Tries new ways of accomplishing work; takes appropriate risks to deal with obstacles or to bring forward problems, suggestions, solutions.

  3. Phase III

    Takes appropriate risks to ensure complex issues are resolved or innovative solutions developed.

  1. Phase I

    Responds to constructive feedback from others by making changes as appropriate

  2. Phase II

    Sets challenging goals and develops strategies to meet them.

  3. Phase III

    Seeks opportunities to grow and develop, and/or extend the scope of activities and contributions.

  1. Phase I

    Identifies concerns, questions routines, and suggests changes that result in improvement.

  2. Phase II

    Explores and implements improvements; promotes the most efficient, effective, innovative ways of working.

  3. Phase III

    Regularly challenges and makes improvements in existing systems and processes; encourages others to do the same.